bdt789 Privacy Policy

1 Introduction and Scope

bdt789 ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh. When you visit our website (bdt789.cam), register an account, or use any of our services, you are agreeing to the terms of this privacy policy.

This policy applies to all users of bdt789 — regardless of where in Bangladesh they access it from. We place the highest priority on your privacy and are committed to protecting your personal information.

Along with this privacy policy, you are encouraged to read our Terms and Conditions and Responsible Gaming policy, as these documents together form the overall framework governing use of our services.

2 Information We Collect

bdt789 collects user information in various ways and for various purposes. The categories of information collected are described below:

2.1 Information You Provide Directly

When you voluntarily provide information to us, the following is collected:

• Full name, date of birth, and nationality
• Email address and contact details
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket account numbers and bank account details)
• Login credentials (username and encrypted password)
• Any additional information provided by the user (through support requests, surveys, etc.)

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address, browser type, and device information
• Date, time, and session details of access
• Pages visited and links clicked
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may sometimes receive information from trusted third-party sources. In such cases, we ensure that the relevant third party is operating in compliance with applicable privacy laws.

3 Purpose of Using Information

bdt789 uses collected information only for the following legitimate purposes:

• Account Management: For creating, verifying, and managing user accounts.
• Service Delivery: For gaming services, processing deposits and withdrawals, and providing bonuses.
• Security and Fraud Prevention: For ensuring account security and detecting suspicious activity.
• Legal Compliance: For ensuring compliance with applicable laws and regulations.
• Customer Support: For responding to support requests and resolving complaints.
• Platform Improvement: For analysis and research to improve the quality of our services.
• Promotional Communications: For informing you about offers and updates, based on your consent.

We do not use your information for any unauthorised purpose, and we do not sell it to third parties beyond the purposes listed above.

4 Disclosure and Sharing of Information

bdt789 may share your information with third parties in specific circumstances and under strict confidentiality conditions. These circumstances are detailed below:

4.1 Service Providers

We work with trusted technology and service partners who assist in operating our platform. This includes payment processing, identity verification, server hosting, and fraud prevention services. These partners are provided only the minimum necessary information and are contractually bound to comply with our privacy policy.

4.2 Legal Obligations

We may disclose information as required to comply with valid directives from government authorities, law enforcement agencies, or courts. This is beyond our control and forms part of our legal obligations.

4.3 Corporate Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify users in a timely manner, and privacy protections will continue under the new ownership.

4.4 User Consent

Except for the exceptions noted above, we never disclose your personal information to third parties without your explicit consent.

5 Cookie Policy

bdt789 uses cookies and similar tracking technologies that help improve the experience on our platform. Cookies are small text files stored on your device.

5.1 Cookies We Use

• Essential Cookies: Essential for the core functionality of the platform, such as maintaining login sessions.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: For monitoring website usage and improving services.
• Security Cookies: For fraud detection and account protection.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may limit some platform functionality and you may not be able to log in properly.

6 Data Security Measures

We take industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transmission on our site is protected by SSL/TLS encryption.
• Data Encryption: Sensitive information (such as passwords and payment details) is encrypted when stored.
• Access Controls: Only authorised staff can access user information, and only where necessary.
• Firewall and Security Monitoring: Our servers are under continuous security monitoring.
• Regular Security Reviews: We conduct regular security testing and vulnerability assessments.
• Staff Training: All our staff receive regular training on privacy and data protection.

While we take every precaution to protect your information, complete security on the internet cannot be guaranteed. If you notice any suspicious activity, please notify our support team immediately.

7 Data Retention Period

bdt789 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

7.1 General Policy

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory obligations.
• Transaction records: Financial records are retained in accordance with applicable legal requirements.

7.2 Data Deletion Requests

If you have the right to have your data deleted under applicable law, you can make this request by contacting our support team. However, we may be required to retain certain information due to legal obligations or legitimate business needs.

8 User Rights

As a bdt789 user, you enjoy the following rights regarding your personal information:

• Right of Access: The right to request a copy of your personal information held by us.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request restriction of the processing of your information in certain cases.
• Right to Withdraw Consent: The right to withdraw any consent-based permission at any time.
• Right to Complain: The right to raise a complaint about our processing of your information.

To exercise any of the above rights, please contact our support team. We will review your request as promptly as possible.

9 Privacy of Minors

bdt789 provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors. If we become aware that a person has opened an account in violation of the age limit, that account will be closed immediately and the associated information will be deleted.

We encourage parents to monitor their children's online activity and apply appropriate controls.

10 Third-Party Websites

If our platform contains links to third-party websites and you visit them, the privacy policies of those websites will apply. bdt789 is not responsible for the privacy practices of these external websites.

For payment service providers (such as bKash, Nagad, Rocket), their own privacy policies apply. We recommend that you read their respective privacy policies.

11 Changes to the Privacy Policy

bdt789 reserves the right to update this privacy policy at any time. Changes will be published on this page with the date of the update noted.

For significant changes, we will send a notification to your registered email address. Continuing to use the platform after changes have been made means you have consented to the updated privacy policy.

We recommend that you visit this page regularly to read the latest policy.

12 Contact Us

If you have any questions, concerns, or requests related to data processing regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available in Bengali 24 hours a day, 7 days a week

Our privacy team will give your request the attention it deserves and respond as quickly as possible.